Responsible Gaming
Our Commitment to Safe Gaming
At 60 Marigold Street, we are committed to promoting responsible gambling practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. This page provides information and resources to help you gamble safely and responsibly.
Age Verification
In Australia, you must be 18 years of age or older to gamble legally. We strictly enforce age verification on our platform. If you are under 18, please do not attempt to register or access any gambling services. Parents and guardians concerned about underage gambling are encouraged to speak with young people about the risks involved.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following warning signs. If you recognise any of these behaviours in yourself or someone you know, seek help immediately.
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling activity: Concealing the amount of time or money spent gambling from friends and family
- Increasing stakes: Needing to bet larger amounts to achieve the same level of excitement
- Neglecting responsibilities: Prioritising gambling over work, study, family, or personal commitments
- Gambling with money you can't afford to lose: Using rent, bill, or essential expense money for gambling
- Inability to stop: Failed attempts to reduce or quit gambling
- Borrowing money to gamble: Taking loans or using credit to fund gambling activities
- Mood changes: Becoming anxious, irritable, or depressed when unable to gamble
- Relationship conflicts: Arguments with loved ones about gambling habits
- Physical health impacts: Sleep disruption, stress-related illness, or neglecting health
Self-Help Tools & Features
We provide a range of tools to help you maintain control over your gambling. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specified period
- Reality Checks: Receive reminders during gambling sessions about how long you've been playing and how much you've spent
- Time Limits: Set automatic session time limits to manage playing duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
- Account Cooling Off: Take a break from gambling with a temporary account suspension
For more information about these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free, confidential, and anonymous support for Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free, 24/7)
United Kingdom
- GamCare – Emotional support and practical advice
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
United States
- National Council on Problem Gambling – Resources and referrals
www.ncpgambling.org
Phone: 1-800-522-4700 (toll-free, confidential, 24/7)
Canada
- Responsible Gambling Council – Evidence-based resources and support
www.responsiblegambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Information on gambling addiction support and resources available in German
Take Action Today
If you are experiencing problem gambling, help is available. Please reach out to one of the support organisations listed above. There is no shame in seeking assistance – many people have successfully recovered with professional support.
Remember: Gambling should be fun, not a source of stress or financial hardship. If you feel your gambling is becoming a problem, it's time to take action.
Additional Resources
- Speak to someone you trust about your concerns
- Contact a counsellor or therapist who specialises in gambling addiction
- Explore financial counselling services if gambling has impacted your finances
- Visit your GP to discuss mental health support options